FAQ

Frequently Asked Questions About Our Jewelry Services

Do you size rings?

Yes, we do along with most types of repairs.

How long does it take to size my ring?

On average 24-48 hours.  We have two full-time in-house jewelers

If I have my own stone(s), can you set them in a mounting for me?

Yes, we can!  This is our specialty.  We can create any mounting you can imagine or replicate a mounting from any picture you have.

Do you repair watches?

Yes, we do.  We have a watch repairman in the store that can change batteries, replace crowns, stems, and crystals.  He can repair mechanical or manual wind watches from and MK to a Rolex.

Can I trade in my old jewelry to create new jewelry?

Yes, we can use your old gold, silver, and platinum to create your new one of a kind pieces of jewelry.

Do you re-string pearls?

Yes, we do.  We have an in-store pearl re-stringer for your convenience.

How long does a battery last?

Typical battery should last on average one year depending on usage, but there are many factors that effect the life of the battery.

How much does it cost to replace a battery?

$10-$15

How long does it take to change a battery?

Normally we can change a battery while you wait.

Can my watch be cleaned?

Yes, inside and out.

The glass on my watch has scratches can that be fixed?

Yes, if we can’t remove the scratches we can replace the crystal.